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Citizens State Bank

Citizens State Bank provides true customer service experience!

Ashlyn, Brianna, and Greg Guse visit with Citizens State Bank's Michelle Strobel (left).

Opening an account with Citizens State Bank Norwood Young America was a good experience.

The mobile app is really easy. Using it is real convenient. I check my account balance and transactions. With mobile deposit, I don’t have to let my work checks stack up and then run to the bank to deposit them. When I started to use mobile deposit, Citizens called and gave me some tips on how to use it better so the process was even easier. If you need any help, they are there for you. You can e-mail them, call them or stop in and see them.

College is the next step and keeping our accounts with Citizens is important because they are not a chain bank. You are treated like you are an individual instead of just a number.

- Ashlyn and Brianna Guse

From a parental standpoint, it is important to us that our daughters have a local place to go and someone to speak directly with especially if anything goes wrong. They can contact the bank and say “hey, I need help” and we are confident that there is someone there to give them that assistance.

- Greg Guse