Face To Face
Janette and Lynne were really helpful in refinancing my home loan. Janette was able to get a better rate for me - from 5.875% to 2.625% - than the other company (Flagstar) offered and in a shorter time. Flagstar was a referral from a friend. I had to do almost everything over the phone. I appreciate doing the business face to face in a friendly atmosphere, rather than by phone.
I have been doing business with Citizens State Bank for 25 plus years. Citizens has been always willing to help me out.