Information Center

Our Privacy Commitment to You

We recognize, respect, and protect the personal privacy rights of all our customers.  We realize that our customers entrust us with their personal information and it is our policy to maintain it in a confidential manner. 

The Information We Collect

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms;
• Information about your transactions with us, or others; and
• Information we receive from third parties such as a consumer reporting agency

The Information We Disclose

We do not disclose any nonpublic information about our customers or former customers to anyone, except as permitted by law.  We are permitted under law to disclose nonpublic personal information about you to other third parties.  We may disclose nonpublic personal information about you:

• To third parties to assist us in servicing your account with us;
• To government entities in response to subpoenas; and
• To consumer reporting agencies

Confidentiality and Security Procedures

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Joint Marketing

We may disclose the following information to companies that perform marketing services on our behalf or to other financial service providers which we have a joint marketing agreement.  We currently have a joint marketing agreement with Investment Centers of America, Inc.

The nonpublic personal information we may disclose are:

• Name
• address
• Date of Birth 

Website Visitors

Visitors to the Citizens State Bank public Web Site remain anonymous. Citizens State Bank does not collect identifying information about visitors to our site. We use standard software to collect non-identifying information about our visitors such as date and time our site was accessed, pages viewed, and web browser used. Citizens State Bank uses this information to determine the level of interest in information available on our site. Visitors may elect to provide us with personal information via email. This information is processed internally as appropriate, to handle the user's request. No information is transferred or sold to any other organization. We do not disclose any nonpublic personal information about you to anyone, except as authorized by law.